Privacy Policy
Welcome to Torrent Cleaning Company!
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services.
By using our website and services, you consent to the practices described in this Privacy Policy. Information We Collect We may collect the following types of personal information when you interact with our website or use our services: 2.1. Personal Information: This may include your name, address, email address, phone number, and any other information you provide to us. 2.2. Payment Information: To process payments, we collect payment card information, bank account details, or other payment details from you. Please note that we do not store payment card information on our servers; it is securely processed by our third-party payment processor, Stripe. 2.3. Usage Information: We collect information about how you interact with our website, including your IP address, browser type, operating system, and pages viewed. How We Use Your Information We use the personal information we collect for the following purposes: 3.1. Providing Services: We use your personal information to provide our residential cleaning services to you and fulfill your requests. 3.2. Payment Processing: We use your payment information to process payments for the services you request. 3.3. Communication: We may use your contact information to communicate with you regarding our services, promotions, and updates. 3.4. Website Improvement: We analyze usage data to improve the functionality and content of our website and enhance user experience. How We Share Your Information We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances: 4.1. Service Providers: We may engage third-party service providers to assist us in providing our services, such as payment processors, marketing platforms, and customer support services. 4.2. Legal Compliance: We may disclose your personal information to comply with legal obligations, respond to government requests, enforce our terms of service, or protect our rights, privacy, safety, or property. Your Choices You have the following choices regarding your personal information: 5.1. Access and Update: You can access and update your personal information by logging into your account on our website. 5.2. Opt-Out: You can opt-out of receiving promotional emails from us by following the instructions provided in the email. Data Security We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Children's Privacy Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete the information. Changes to this Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website or by other appropriate means. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at bookings@torrentcleaningcompany.com By using our services, you agree to the terms of this Privacy Policy.